Family-run home care in Hitchin and North Hertfordshire

Care that feels like family, in your own home.

We are named after our grandparents’ cottage, which was full of love and kindness, and we promise every family the kind of care we would want for our own. Rated Good by the CQC, with Outstanding for Caring.

A smiling Anchusa Care carer sitting beside a happy lady in her own home
Badge
Good

Rated Good overall by the CQC in January 2024, with Outstanding for Caring.

5 Star Rating
Excellent

Rated Excellent in our last three PAMMS inspections, the council’s quality checks.

Winning Cup
Award winning

HCPA Care Culture Award 2023 and Most Innovative Homecare Award 2024.

CQC
homecare.co.uk
The Anchusa Care team at the HCPA Awards 2024

The Anchusa Care team at the HCPA Awards 2024

A note from Kelly

I have worked in care for 33 years. I always wanted to start a company built on what I had learned. We are named after Anchusa, my grandparents’ cottage, where my siblings and I spent happy times in a house full of love and kindness. Every day I ask one question about our care: would I be happy for my own family to receive it? Every carer we hire has to pass that test too.

Kelly, Group Managing Director

Questions people ask us

What if I do not get on with my carer?

You should never have someone in your home you are not comfortable with. Talk to the office and we will work it through with you. If we cannot find a solution together, we will change your carer.

What if my carer is late?

Every visit has a 30-minute window either side of the planned time. If your carer is going to be outside it, we will phone you and let you know.

What will it cost?

Our private rates start from £33.90 for a one-hour weekday visit. Weekends are £36.30 an hour and bank holidays £37.60. Night sits are £32.40 to £38.90 an hour. 15-minute visits are for medication prompts only.

How we can help

Care that fits around your life, from a few hours a week to round-the-clock support.

Home care

Regular visits at times that suit you, from personal care to help around the house.

Dementia care

Patient, specialist support that keeps routines familiar and people comfortable.

Complex healthcare

Skilled, personalised support for complex health needs, delivered at home.

Getting started is simple

1

Have a chat

Call or message us. We will listen and answer your questions.

2

We visit you

We come to your home to understand what matters to you and plan your care together.

3

Care begins

Your carers are introduced, and your care starts when you are ready.

Areas we serve in North Hertfordshire

Anchusa Care is proud to serve the people of North Hertfordshire, including Hitchin, Letchworth, Baldock, Stevenage and surrounding villages, 365 days a year, 24 hours a day. If you are unsure if we cover your area, please ask.

Map of the North Hertfordshire area covered by Anchusa Care

Ready when you are

Call us on 01462 338343 or send us a message, and we will get back to you.